Dashen Bank Jobs Vacancy
Dashen Bank SC
Dashen Bank was based in September 1995. Dashen Bank coined its identity from the very stylish peak in Ethiopia, mount Dashen, and aspires to be the Stylish Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the numerous largest particular Banks in Ethiopia. It operates via a community of less than 450 Branches, ten devoted Forex Bureaus, 400 ATMs, and 950 plus Point-of-Sale ( POS) terminals unfolding throughout the size and breadth of the nation. It has established correspondent banking relationships with 462 banks overlaying 70 nations and 170 cities the world over.
Position 1 Customer Service Officer (Maker)
Job Summary
• The Customer Service Officer( Maker) is responsible for making entrance workplace customer support help in the department. S/ he’ll deal with account keep, fee, and multifariousness transactions and reply to buyer inquiries, deal with money and non-cash transactions, and all buyer requests in the department.
Academic & Professional Qualification
• Bachelor's Degree in a business-related field. g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology, or any other equal fields
Experience
• Zero( 0) yr of experience
• Not more than 25 years of age( for external candidates) Behavioral Competency
• Interpersonal and cross-cultural abilities, together with the capability to construct cooperative relationships with sensitivity to range/ addition.
• Creativity and invention abilities.
• Action-oriented.
• Quality focus and a spotlight to element.
• Professionalism and integrity in keeping with Dashen Bank values.
• Good oral and spoken communication abilities.
• Critical and logical considering and drawback-fixing abilities.
• particular motivation and drive exhibited via dedication to laborious work, steady enhancement, and achievement of targets.
• Good buyer relationship administration abilities( inner and external clients).
• Risk consciousness and focus – demonstrate an understanding of threat administration practices, conditions, and nonsupervisory necessities.
Required Specialized Competency
• Understands the essential mechanisms of common financial services and products.
• Good information on the Bank’s accounting and procedures.
• Ability to answer primary shopper inquiries and directions and the aptitude for advising and resolving most points and requests.
• Excellent command of Microsoft Office purposes and good command of the core banking system.
• information on Sharia’s regulation.
Location and Application form Mekelle IFB Branch
Position 2 Branch Relationship Officer
Job Summary
• The Branch Relationship Officer will probably be liable for reaching enterprise development for Retail & MSME/ IFB Banking by offering high-quality relationship administration to new and present clients at the assigned department. This will entail sustaining buyer satisfaction to retain present and implicit clients thereby producing redundant enterprise via cross-sell alternatives
Academic & Professional Qualification
• Bachelor's Degree in business administration, banking, finance, management or related fields.
• Training and programs in banking operations( IFB, home, credit score, and worldwide banking operations)
Experience
• Minimum of 4( 4) years of profitable expertise in banking or buyer contact position Behavioral and leadership Competency
• Interpersonal and cross-cultural capacities, together with the capability to construct cooperative relationships with perceptivity to range/ inclusion.
• Creativity and invention abilities.
• Action-oriented.
• Quality focus and a spotlight to element.
• Professionalism and integrity in keeping with Dashen Bank values.
• Good oral and spoken communication capacities.
• Critical and logical considering and drawback fixing capacities.
• particular motivation and drive exhibited via dedication to laborious work, steady enhancement, and achievement of targets.
• Good buyer relationship administration abilities( inner and external guests)
• Risk consciousness and focus – demonstrate an understanding of threat administration practices, requirements, and nonsupervisory necessities.
Required Specialized Competency
• Business growth abilities to successfully phase the goal market, collect market intelligence, and determine alternatives for the Bank to promote its merchandise.
• marketable consciousness to know and apply artificial and financial ideas to enterprise considering.
• Strong networking abilities to determine mutually helpful relationships with different enterprise individuals and implicit shoppers and clients to develop the enterprise.
• Relationship Management abilities to successfully carry out Relationship Management actions and duties in a fashion that persistently achieves top-quality requirements.
• Knowledge of Interest Free Banking( IFB) operations, IFB Deposit & Investment/ financing merchandise.
• Knowledge of IFB mode of finance/ investments and related dangers.
• Knowledge of Shari’ah’s ideas about IFB enterprise
Location and Application form Mekelle IFB Branch
Position 3 Branch Manager Grade I
Job Summary
• The Branch Manager will plan, set up, lead, and manage the banking actions of a department workplace. S he’ll be sure that working procedures, guidelines, and laws of practices of the Bank and regulators' directives and national regulations are adhered to by all workers. S/ he may also coordinate the gross deals enterprise growth sweats of the department.
• The Branch supervisor may also lead the customer support initiatives and guide department functional excellence. S/ he’ll put together and submit periodic price ranges, work plans, and exercise and progress studies. The job holder may also take part in varied group actions and hold in shut contact with the enterprise group to advertise companies provided by the Bank.
Academic & Professional Qualification
• Bachelorette degree in a business-related field. g. accounting, administration, economics, business administration
Experience
• Minimum of seven( 7) years related expertise out of which One( 1) yr in administrative publish.
Behavioral faculty
• Strong management and abilities to foster teamwork; develop and encourage employees, and resolve conflicts in addition to the capability to supply routes to obtain organizational targets.
• Ability to guide, affect, and drive change initiatives in assistance of enterprise methods inside the division/ unit.
• Strong enterprise acumen.
• Strong communication and presentation abilities together with the capability to develop proposals, idea papers, place papers, and so on.
• Strong interpersonal abilities and talent to narrate with and handle multi-cultural groups.
• Must be a tone-starter, extremely systematized, and in a position to work nicely with individuals in any respect range within the organization.
• Strategic considering and problem-solving abilities.
• Analytical and inventive considering abilities.
• Strong persuasion and negotiation abilities.
• Good buyer relationship administration abilities( inner and external clients).
• Risk consciousness and focus – demonstrate an understanding of threat administration practices, requirements, and nonsupervisory necessities.
• Effective stakeholder administration.
Required Specialized Competency
• Understand the essential mechanisms of common financial services and products.
• Knowledge and expertise in trendy service supply practices in medium to massive banks to supply steerage on high-quality enhancements and functional adjustments.
• Good information and effective software of all affiliated banking insurance policies, processes, procedures, and pointers to persistently obtain required compliance requirements or benchmarks.
• Ability to answer primary shopper inquiries and directions and the aptitude for advising and resolving most points and requests.
• Good command of Microsoft Office package deal.
• Good command of Core Banking Systems and different home software programs
• Project administration abilities
• Knowledge of Shari’ah ideas about IFB enterprise Location and Application from the Mekelle IFB Branch
Position 4 Director Grade I
Job Summary
• The Customer Service Manager will assist the Branch Manager in coordinating all actions of Customer Service Officers (Maker/ Checkers) and Senior Customer Service Officers (Cash/ Accounts) inside the Branch and guarantee functional excellence to ship exemplary companies for high buyer satisfaction ranges, supporting the Bank’s development.
Academic & Professional Qualification
• Bachelor's degree in a business-related field. g. accounting, administration, economics, business administration
Experience
• Minimum of Six( 6) years banking expertise
Behavioral Competency
• Interpersonal and cross-artistic abilities, together with the capability to construct cooperative relationships with sensitivity to range/ inclusion.
• Creativity and innovation talent
• Action-oriented
• Quality focus and a spotlight on the element
• Professionalism and integrity in keeping with Dashen Bank Values
• Good oral and spoken communication abilities
• particular motivation drive exhibited via dedication to laborious work, steady enhancement, and achievement of targets.
• Good buyer relationship administration gift( inner & exterior)
• Risk consciousness and focus- demonstrate an understanding of threat administration observation, requirements, and nonsupervisory necessities.
Required Specialized Competency
• Understands the essential mechanisms of common financial services and products.
• Knowledge and expertise in trendy service supply practices in medium to massive banks to supply steerage on high-quality enhancements and functional adjustments.
• Good information and effective software of all affiliated banking insurance policies, processes, procedures, and pointers to persistently obtain required compliance requirements or benchmarks.
• Ability to answer primary shopper inquiries and directions and the aptitude for advising and resolving most points and requests.
• Project administration capacities
Location and Application form for Gobessa Branch under Adama District
How to Apply
Interested Pukka campaigners ought to apply via the Above Microsoft Application kind hyperlinks And misbehave with the beneath pointers. aspirants ought to fill in all the main points on the emptiness software kind by every job and be sure to submit after finishing all of the questions. Finally, please scan all related credentials( Uploading affiliated credentials that verify academic qualifications, work expertise licenses, certifications. and so on that are said on the applying kind/ CV). CVs shall not be less than Three pages and saved in PDF format( necessary). Women candidates are extremely inspired to use NB Dashen Bank doesn’t cost a charge at any stage of the recruitment course. Hence, in case you're requested for any please refuse.
