Hybrid Designs Job Vacancy

PLC Aug 15, 2024 653 Add to Reading List

Hybrid Designs Job Vacancy

Hybrid Designs PLC( Ride), an innovative IT company in Addis Ababa, is launching an online platform to enable travelers hail a RIDE on demand. Lift is the largest hack booking platform in Ethiopia, primarily operating in Addis Ababa and Djibouti. innovated by Samrawit Fikru, it has become one of the most honored brands in Ethiopia over 11 years. Hybrid Designs PLC entered the RIDE hailing market in 2014 with a vision to make transportation in the capital safe, affordable and accessible through technology. We want to hire highly energetic, Professional Top Tier Talented Candidates, If you're Energetic & Professional you're welcome to join our professional team. As a Call Center Operator at Hybrid Designs Lift, you'll be the first point of contact for our clients, providing them with exceptional service and support. Your part will involve managing inbound and outbound calls, resolving client inquiries, and ensuring a high level of satisfaction with every interaction.

Position Call Center Operator

Qualifications

Bachelor’s degree in Business Administration, Hospitality, Customer Service, Communication, Secretarial Science, or a related field.

Excellent verbal and spoken communication skills.

Strong problem- solving abilities and attention to detail.

cooperative team player with a positive attitude and a commitment to delivering exceptional customer experiences.

Key Responsibilities

Service Excellence Deliver outstanding customer service, demonstrating empathy, patience, and effective problem- working skills.
Communication Communicate easily and effectively, both verbally and in writing, ensuring that customers’ requirements are met promptly.
Collaboration Work closely with other team members and departments to ensure flawless service delivery and address any service- related challenges.

Location Addis Ababa