British Embassy Jobs Vacancy
British Embassy Jobs Vacancy
The British Government is an inclusive and diversity-friendly employer. We are worth distinction, promote equality and problem discrimination, and enhance our organizational functionality. We welcome and encourage purposes from individuals of all backgrounds. We don’t discriminate on the premise of incapacity, race, color, ethnicity, gender identification, faith, sexual orientation, age, veteran standing, or different classes protected by legislation. We promote family-friendly protean working alternatives, the place functional and safety wants to permit.
Position Consular Assistant
The main objective of Job
• To transport professed and high-quality consular providers and help British citizens in Ethiopia, Djibouti, and Somaliland.
• You'll handle our Emergency Travel Document( ETD) service and lead on notarial providers inside Ethiopia.
• You may indeed help the Vice Consuls for Ethiopia and Somaliland by managing simple and occasionally advanced consular circumstances, with respectable oversight.
• You'll lead on prevention work for Djibouti, together with writing online guides on bereavement, detention and rape, and sexual assault, and can help disaster preparedness.
For redundant info on the kind of help we offer, please learn our public information Support for British Nationals Abroad: A Guide
Roles and obligations
•24/7 consular providers
• Manage our Emergency Travel Document service by sustaining our appointment reserving system, facilitating interviews for the ETD Centre, and printing ETDs in keeping with our Service Level Agreements.
• Ensure that British individuals can contact us when they should, and enter word as simply as realizable together with by updating Contact Hub and offering guidance to the guards.
• Ensure that the consular workplace is organized and working successfully in keeping with our consular conditions guidelines and consular steering. Maintain an organized submitting system within the plant and on MS brigades and help different group members with admin duties when needed Consular help
• Support the Vice Consuls to supply compassionate consular help to susceptible British individualities in problems in Ethiopia, Djibouti, and Somaliland.
• Lead on simple circumstances and a small variety of advanced circumstances, below the supervision of the Vice Consular. Vulnerable and complicated circumstances embrace still shouldn't confine to victims of pressured marriage, “ held against will ” circumstances( largely in Somaliland), apprehensions detentions, hospitalization, victims of great crime( together with rape and sexual assault), deaths( together with in suspicious circumstances) and penalty.
• You'll presumably be needed to prioritize circumstances, concoct case administration styles, have commerce straight with the affected existent, and instantly replace case notes in our case administration system.
Prevention
• Lead on forestallment wares for Djibouti, probing and collating words, and writing online attendants on penalty, detention and rape, and sexual assault.
• figure out and keep connections with related stakeholders, together with native authorities, companies, and different political operations in order that we will avert incidents from being, or cease them from getting worse.
• Maintain over-to-date databases of native service suppliers, analogous to attorneys, translators, and medical services.
Crisis
• You'll presumably be anticipated to play a job in any disaster response delivered by the British Embassy, for case by guiding as a Consular Field Team member.
• You may be requested to help with disaster responses in different international locales with our “ indigenous adaptability ” medications.
• Crisis work could contain working exterior your contracted hours or travelling at brief discover.
• We're a group of 5, unfolding throughout three inter locales, offering consular help to British nationals in Ethiopia, Djibouti, Eritrea, and Somaliland. You'll probably be anticipated to work flexibly and collaboratively with different group members, typically taking up work that’s exterior your regular remit, for instance when different colleagues are on go away or below unequivocal strain.
• You ought to be conscious that consular work includes worrisome conversations with worried people and will require visiting delicate environments, analogous to prisons and hospitals, so emotional intelligence and private resilience are important.
• You can anticipate journeying throughout the fast area and to different internal locations insub-Saharan Africa, and probably to the UK.
Resources managed
You'll probably be anticipated to steer on a small quantity of consular procurement of products and providers.
Essential {qualifications}, expertise and expertise
• Excellent communication skills( manage customer expectations, deliver delicate messages and communicate effectively with other colleagues in the British Embassy)
• Ability to stay calm{ and professional} below strain( together with when coping with doubtlessly emotive topics and worried individuals)
• Ability to prioritize successfully
• cooperative method
Language necessities
This is a customer-facing position, with the first viewers being British nationals, so awful written and spoken English is important.
Language Amharic
Level of language required Fluent
• Working data on French could be helpful however not important.
Desirable {qualifications}, expertise, and expertise
• Experience working in a customer-facing position
• Experience working in a world group
Required behaviors Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Working Together
Application deadline 11 December 2023
Grade Administrative Officer( AO)
The type of Position endless
Region Africa Country/ Territory Ethiopia
Location( City) Addis Ababa
Type of Post British Embassy
Salary USD505.42
Start Date 2 January 2024
Other advantages and circumstances of employment
Learning and improvement alternatives
• You’ll be becoming a member of a group that takes steady studying and improvement significantly. On beginning within the position, you’ll be supported to turn out to be apprehensive of consular insurance policies, in addition to the buildings of the Foreign, Commonwealth and Development Office( FCDO) and the British Embassy.
Mandatory Courses
• In your first year, you may be required to finish an internet “ Consular Fundamentals Course” and our “ Developing Consular Expertise Course ”, which is normally delivered to individuals within the UK.
• You may even be required to finish a number of obligatory coaching modules, together with on safeguarding and information safety, on a periodic foundation.
Farther alternatives
• When you are settled within the position, there will probably be fresh alternatives to deepen your experience in consular work and to develop wider expertise tailor-made to your private pursuits and improvement wants.
• Mentoring and training alternatives can be found for all workers on the British Embassy
Additional info
• Must be able to legally work in Ethiopia
• Please fill the application type in full as the knowledge supplied is used throughout the screening
• Please verify your software rigorously earlier than you submit it, as no modifications can be made as soon as submitted
• The British Embassy won’t ever request any cost or charges to use a place
• Employees recruited domestically by the British Embassy in Addis Ababa are topic to Terms and Conditions of Service in accordance with native employment legislation in Ethiopia
• All candidates should be legally able to work and reside within the nation of the emptiness with the proper visa/ work allow standing or display eligibility to acquire the related allow.
• The responsibility lies on the profitable
seeker to;
• Obtain the related allow
• Pay the charges for the allow
• Make preparations to relocate
• Meet the prices of relocation
• Employees who shouldn't be liable to pay native revenue tax on their Mission wage could have their salaries decreased by the equal native revenue tax quantity
• Information in regards to the Civil Service Success Profiles can be discovered on this hyperlink https//www.gov.uk/government/publications/success-profiles
• Reference checking and safety clearances will probably be performed on profitable candidates
• Appointable candidates who have been unprofitable could also be positioned on a reserve record. However, if the identical or a largely related position becomes accessible, that position could also be provided to the alternate or posterior candidate throughout the reserve interval of/12 months.
