Reality Construction & Real Estate Jobs Vacancy
Reality Construction & Real Estate
Reality Share Company is a prominent entity in the real estate development field, focused on creating innovative and high-quality residential and commercial spaces in Addis Ababa, Ethiopia.
We maintain integrity and professionalism and deliver exceptional projects that benefit the communities we serve.
Position 1: Contract Administration and Customer Relationship Manager
Qualifications and Experience
• A bachelor’s degree in social science, management, or business administration.
• At least five years of relevant work experience; previous experience in the real estate industry is beneficial.
• Demonstrated experience in contract administration, executive assistance, administrative support, customer service, or sales support within the real estate sector.
• A strong grasp of real estate sales procedures and contractual responsibilities.
Skills and Competencies
• Excellent communication, negotiation, and interpersonal abilities.
• Strong organization skills with a high level of attention to detail.
• Ability to handle multiple tasks and meet deadlines efficiently.
• Capacity to manage confidential and sensitive information professionally.
• Proficient in using Microsoft Office Suite and contract management software.
Position 2: Contract Administration and Customer Relations Officer
Qualifications and Experience
• A bachelor’s degree in social science.
• At least three years of relevant experience; experience in the real estate industry is advantageous.
• Demonstrated experience in contract administration, executive assistance, administrative support, customer service, or sales support within the real estate industry.
• Solid understanding of real estate sales processes and contractual obligations.
Skills and Competencies
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills with a keen attention to detail.
• Ability to handle multiple tasks and meet deadlines effectively.
• Ability to manage confidential and sensitive information with professionalism.
• Proficient in Microsoft Office Suite and contract management software.
Contract Administration
• Prepare, draft, review, and manage sales agreements and relevant contractual documents in compliance with company policies and legal standards.
• Coordinate the timely review, approval, and signing of agreements.
• Work with legal advisors and internal departments to ensure smooth and efficient contract processing and execution.
• Maintain complete, accurate, and well-organized records of contracts, amendments, renewals, cancellations, and related correspondence.
• Monitor contract milestones, payment schedules, and deadlines to ensure fulfillment by all involved parties.
• Handle contract amendments, renewals, and cancellations as needed.
• Draft and process official letters concerning payments, delivery requests, and other client-related matters.
Customer Follow-Up and Relationship Management
• Serve as the main contact for clients throughout the entire process, from initial inquiries to post-sale support.
• Follow up with clients on pending payments and provide regular updates to supervisors.
• Ensure clients fully understand contract terms, payment schedules, project updates, and delivery timelines.
• Respond promptly and professionally to customer inquiries, concerns, emails, and phone calls.
• Provide updates on project progress, after-sales services, and delivery schedules.
• Collect customer feedback to enhance service quality and customer satisfaction.
• Build and maintain strong client relationships to encourage repeat business and referrals.
• Assist in preparing reports on contract status, sales progress, payment follow-ups, and customer satisfaction metrics.
• Ensure all contracts and related activities conform to legal requirements and company policies.
Position 3: Receptionist / Front Desk Officer
• Qualification: A bachelor’s degree in business administration, management, marketing, or a related field.
• Minimum of 2–3 years of experience in reception, customer service, or administrative support roles.
How to Apply
Send your application by email to realityhrgs@gmail.com
Or apply in person at:
– Reality Plaza Building, 6th Floor
HRGS Department Office
Near Bole Brass, close to You Go City Church
Addis Ababa
– For Further Information
– Telephone: 011 666 3336 / 0950 253 532
