Abyssinia Bank Vacancy
Abyssinia Bank SC
Abyssinia Bank invites qualified applicants for the following job positions. Bank of Abyssinia has registered significant growth in paid- up capital and total asset. It also attracted numerous professional staff members, precious shareholders, and large customers from all walks of life. This performance indicates public confidence in the Bank and reliability and satisfaction in its services.
Position 1 Banking Business Officer
Education- BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Experience-minimal of 2 years banking experience. Job Objective To promote bank products and services, attained customers request and provide effective and high quality service to customers as per the bank’s policy, procedure, guideline and other material regulation.
Main Duties and Responsibilities
• Attain the customer request, provide effective and high quality service, and promote and sale banking product, service and channels.
• Delivers effective and high quality service to customers and handle their queries and complaints.
• Maintain positive relationship with customer and staffs.
• Enhance the bank’s image throughpro-actively handling customers & maximize of their satisfaction.
• Signs on documents and transaction tickets.
• Comply strictly the nonsupervisory standards, bank’s policies, procedure and law of conduct.
• Perform each tasks with the bank’s standards and delivery time and adhere strictly to compliance and functional risk controls.
• Identify and recruit prospect customers, and provide professional advise.
• Work towards the achievements of the teams and individual task.
• Promote the bank’s products, service and digital banking to customers.
• Participate in the resource mobilization activities.
• Attend customer at counter properly with due respect.
• Recruit customers, sale products, services and digital banking of the Bank.
• Prepare cash andnon-cash tickets negotiable instrument.
• Process cash andnon-cash transactions.
• Process customers ’ account opening, digital banking services and perform cross selling activities.
• Process customer account closing and product service and channel termination.
• Identify, verify and scan customers ’ and authorized staffs ’ signatures.
• Maintain his/ her cash holding position at all time.
• Balance diurnal cash andnon-cash tickets and physical cash against the separate accounts.
• Perform other related duties given by the supervisor.
Place of Work Hawassa District, Ethiopia
Position 2 Banking Operation Officer
Education- BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Experience-minimal of 2 years banking experience.
Job Objective To attain customers request and provide effective and high quality service or reconciliation book of accounts or checks and control transaction and archiving documents of the branch as per the bank’s policy, procedure, guideline and other material regulation.
Main Duties and Responsibilities
• Reconcile the branch book of account, check transaction and library document, give effective and high quality service, process bulk payments, and document authentication for new opened account.
• Deliver effective and high quality service to customers and handle their queries and complaints.
• Maintain positive relationship with customer and staffs.
• Enhance the bank’s image throughpro-actively handling customers ’ and maximization of their satisfaction.
• Cosign on documents and transaction tickets.
• Misbehave rigorously the nonsupervisory standards, bank programs, procedure and code of conduct.
• Perform each tasks with the bank’s standards and timescales and adhere strictly to compliance and functional threat controls.
• Works towards the achievements of the teams and individual task.
• Promote the bank’s products, service and digital banking to the customers.
• Participates in the resource mobilization activities. Assigned at back office transaction processing( Back office maker)
• Attend customer at the back duly with due respect.
• Processnon-cash transactions and bulk payment.
• Process clearance of negotiable instrument.
• Balance diurnalnon-cash tickets against the separate accounts.
• Identify, verify and scan customers’ and authorized staffs’ signatures.
• Preparenon-cash tickets instrument.
• Authenticate all opening documents.
• Perform other affiliated duties given by the administrator.
Assigned at transaction checking and documentation
• Check account opening, indispensable channels recruitment application form, cash andnon-cash transactions, amend or change profile, and termination of product, services and contract.
• Report immediately or regularly any procedure violation or loss events.
• Archive safely all documents under his/ her custody.
• Make surprise checking of cash andnon-cash particulars.
• Record discrepancies and follow- up rectification on time. • Collect, take run up and balance all cash andnon-cash transaction source document from each pantomime against the system on same date.
• Take surprise run- up of tracer and outstanding items.
• Dispatch bank statements.
• Check that the cash holding limit of the branch and the performer.
• Identify areas of risk andnon-compliance with procedures.
• Perform other related duties given by the supervisor.
Assigned at transaction Reconciliation
• Balance all books of accounts against General Ledger on diurnal basis.
• attune ATM, and POS sale on diurnal basis.
• Ensure all adjustment sale are properly posted.
• Settle all suspension accounts timely.
• Prepares suspension aging report regularly.
• Prepare and sign on aft office transaction document/ ticket.
• Keep reconciliation document for farther reference.
• Follow the clearance of negotiable instruments and timely settlement.
• Perform other affiliated duties given by the supervisor.
Place of Work Hawassa District, Ethiopia
Position 3 Grade I Branch Business Manager
Education – MBA/ BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Experience – Minimum of4/6 years banking experience.
Experience in administrative role is advantageous.
Job ideal To ensure the effectiveness of the branch sales and marketing activities, rallying of resources, expansion of branch availability through digital banking and effective and high quality service provision to customers in harmonious manner in the branch at all time as per the bank’s policy, procedure, guideline and other material regulation.
General Duties and liabilities
• Coordinate and manage the overall banking operation activities in the branch.
• Participate in the Preparation of the Branch’s budget and track its implementation,
• Ensure effective and proper application of coffers;
• Analyze requirements, mokes the capacities of staff, and propose nonstop education(e.g. training plan, TOT, forums );
• Coach and mentor employees within the branch towards effective career development,
• Set goals, objectives, performance standards and signs an agreement with performers, and evaluate the periodic performance of his/ her subordinates.
• Prepare, Review and upon approval, submit functional reports to applicable organs and work nearly with the branch teams for same,
• Manage correctional enterprises of the Branch’s staff.
Main Duties and liabilities
• share in the Development of Branch plans (similar as functional plan, marketing plans and sales plan) and objectives and review and consolidate same.
• Plan and manage the sales and customer service activities of the activities of the branch.
• Sale of bank products, services and digital banking.
• Handle the customer request.
• Maintain relationship operation with cusomers
• Ensure the proper handling of customer queries and complaints, and manage and maintain positive relationship with customer and staffs.
• Promote new and being bank’s products, services and digital banking to the customers and facilitate effective and high quality service to customers
• Enhance the bank’s image throughpro-active handling of customers and maximization of their satisfaction.
• Ensure that all performer comply with nonsupervisory standards, bank’s policies, procedure and law of conduct.
• Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process.
• Ensure that good relationship maintained with experimental partner and high value customers.
• Adhere strictly to compliance and functional threat controls in accordance with the bank’s and nonsupervisory standards, policies and practices.
• Countersigns on document and transaction tickets and approve payments.
• Supervise the business activities in the branch.
• Work nearly with the branch brigades in periodic plan development.
• Evaluate continuously the work of the Branch business platoon.
• Motivate the Branch Business team.
• Prepare and implement periodic job rotation plan for the Branch business platoon.
• Ensure that all Branch transactions are processed accurately and efficiently.
• Responsible for management and maintenance of all bank products, services and digital banking.
• Coordinate the marketing efforts of the branch.
• estimate periodically the marketing and deals plans.
• Follow – up and rectify discrepancy reported by internal auditors.
• Create conducive working environment for the customers and staff.
• Engage fully in the resource rallying activities.
• Authorizes transactions.
• Ascertains that all transactions are authorized on same date as per the standard.
• Keep cash indemnity savings account passbook of the officer and updates the balance on the system yearly.
• Manage and approve transactions on inactive current accounts as required.
• Measure Branch Business staffs ’ performance periodically.
• Ensure all document related to credit and transnational banking are properly and timely forwarded to the separate departments.
• Ensure all loan request of customers are properly and timely forwarded to the separate departments as per credit procedure.
• Prepare reminder to the client or take action for those customers who write a cheque without Sufficient balance as per NBE directive and report to Branch Banking;
• Perform other duties assigned by appropriately instituted Supervisory Management.
Place of Work Hawassa District, Ethiopia
Position 4 Grade I Branch Operation Manager
Education BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields
Experience Minimum of 5 years banking experience.
Experience in administrative role is advantageous.
Job Objective To ensure that the branch cash management, reconciliation of book of accounts, transaction checking, document authentication( KYC) and archiving documents of the branch are handled as per the bank’s policy, procedure, guideline and other material regulation.
II. Job Duties and Responsibilities
General Duties and Responsibilities
• Participate in the Development of Branch plans (similar as functional plan, marketing plans and sales plan) and objectives and review and consolidate same.
• Coordinate and manage the overall banking operation activities in the branch.
• share in the Preparation of the Branch’s budget and track its implementation,
• Ensure effective and proper utilization of resources;
• Analyze needs, asses the capacities of staff, and propose nonstop education(e.g. training plan, TOT, seminars);
• Coach and mentor employees within the branch towards effective career development,
• Set pretensions, objectives, performance standards of the team’s in collaboration with Branch Manager and signs an agreement with players, and estimate the periodic performance of his/ her subordinates.
• Prepare, Review and upon approval, submit functional reports to applicable organs and work nearly with the branch teams for same,
• Manage correctional concerns of the Branch’s staff.
Main Duties and Responsibilities
• Manage the branch cash Operation, the reconciliation of book of account, transaction checking, and document authentication( KYC).
• Ensure the proper handling of customer queries and complaints, and manage and maintain positive relationship with customer and staffs.
• Promote new and existing bank’s products, service and digital banking to the customers and facilitate effective and high quality service to customers.
• Enhance the bank’s image throughpro-active handling of customers and maximization of their satisfaction.
• Ensure that all performer comply with nonsupervisory standards, bank’s policies, procedure and code of conduct.
• Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process.
• Facilitate team’s alignment to objectives, goals, and performance standards and grease thing cascading;
• Adhere strictly to compliance and functional risk controls in accordance with the bank’s and nonsupervisory standards and policies.
• Adhere strictly to compliance and functional threat controls in agreement with the bank’s and nonsupervisory standards and policies.
• Ensure that tasks are completed to the agreed standards within the agreed delivery time.
• Countersigns on document and transaction tickets and authorize payments.
• Supervise the operation activities (i.e. general ledger management, cash operations, transaction checking and archiving, and logistics) in the Branch.
• Coordinates and develop periodic/ quarter/ yearly functional plan for the branch’s;
• Ensure all books of accounts are balanced against GL and conciliation of ATM and POS transaction.
• Monitor service levels against customer prospects.
• Follow up the document authentication processes.
• Follow up timely settlement of suspense accounts.
• Handles cash vault dually and keeps intimately the combination code of the branch vault and ATM;
• Prepare and implement periodic job rotation plan for the Branch Operation team;
• Approve payment of general expense particulars;
• Ensure that sufficient stock of forms and stationary materials are maintained;
• Regularly assess and appraise the work of Branch Operations staff members;
• Ensures the branch documents are safely and duly archived;
• Follow – up and rectify discrepancy reported by Internal auditors;
• Motivate the Branch Operation team;
• Creates conducive work environment in the branch;
• Authorizes the transactions and counter sign the diurnal cash book;
• Handles petty cash;
• Analyzes the genuineness of expenses incurred by the branch;
• Examine cash excess and cash shortage;
• Ensure Reconciliation, settles suspense accounts and produce periodic report of accounts balance;
• Overviews and checks all cash processes are duly executed and ensures compliance with all internal controls, standards and limits;
• untoward sign the diurnal cash book;
• Ensure cash operation, balance at the partial day and end of day;
• Follow the cash holding limit of the branch isn't violate;
• Ensure the end of day closing cash operation correctly and accurately;
• Ensure Process clearance of negotiable instruments;
• Perform other duties assigned by meetly instituted Supervisory Management.
Place of work Hawassa District, Ethiopia.
Position 5 Grade I Branch Manager
Education MA/ BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business related fields.
Work Experience Minimum of6/8 years banking experience.
Experience in Administrative role is advantageous
1. Job Objective To ensure the overall banking operation activities of the branch perform as per the bank’s policy, procedure, guideline and other material regulation.
2. Job Duties and Responsibilities
General Duties and Responsibilities
• Develop Branch plans (similar as functional plan, marketing plans and sales plan) and objectives and, lead & evaluate in their implementation.
• Coordinate and manage the overall banking operation activities in the branch.
• Prepare the Branch’s budget and track its implementation,
• Represent the Branch,
• Ensure effective and proper application of resources;
• Analyze needs, asses the capacities of staff, and propose nonstop education (e.g. training plan, TOT, forums );
• Coach and mentor employees within the branch towards effective career development,
• Sets pretensions, objects, performance norms and signs an agreement with performers, and evaluate the periodic performance of subordinates,
• Prepare, Review, approve and submit functional reports to applicable organs and work closely with the branch teams for same,
• Manage correctional concerns of the Branch’s staff.
Main Duties and liabilities
• Ensures customer queries and complaints properly handled;
• Facilitate effective and high quality service to customers;
• Manage and maintain positive relationship with customer and staffs;
• Promote new and living banks products, service and digital banking to customers;
• Enhance the banks image throughpro-active running of guests and maximizes their satisfaction;
• Ensures that all performer comply with nonsupervisory standards, bank’s policies, procedure and code of conduct;
• Ensure the fulfillment of overall tasks that have given to execute customer-focused service in the process;
• Cleave strictly to compliance and functional risk controls in accordance with the bank’s and nonsupervisory standards and policies;
• Ensure that tasks are completed to the agreed standards within the agreed delivery time;
• Plan, coach, manage and coordinate the overall branch management;
• Enhance the Branch’s competitive position;
• Perform regular assessment of all branch – related work practices;
• Support Branch staff in developing, managing, and growing customer relationships;
• ensure compliance and monitoring is in place in accordance with rules, regulations, and standards;
• Set team objectives, goals, and performance norms and facilitate team’s alignment and goal cascading;
• Adhere strictly to compliance and functional risk controls in accordance with the bank’s and nonsupervisory standards and policies;
• Ensure that tasks are completed to the agreed standards within the agreed delivery time;
• Plan, coach, manage and coordinate the overall branch management;
• Work nearly with the branch teams in periodic plan development and implementation
• Enhance the Branch’s competitive position;
• Review and consolidate Branch budgets;
• Perform regular assessment of all branch – related work practices;
• Evaluate periodic plans, similar as functional plan, marketing plans and sales plan
• Support Branch staff in developing, managing, and growing customer relationships;
• Ensure compliance and monitoring is in place in accordance with rules, regulations, and standards;
• Creates conducive work environment for the customers and staff;
• Check and approve balance confirmation;
• Motivates all branch staff to deliver high quality service;
• Implement the designed strategy for business growth, functional excellence and digitalization;
• Represent the Branch in social and sanctioned affairs and handle correspondences;
• Ensure all document related to credit and transnational banking are properly and timely forwarded to the separate departments;
• Coordinate the marketing efforts of the branch;
• Perform other duties assigned by appropriately instituted Supervisory Management.
Place of work Hawassa District, Ethiopia.
How to Apply
After checking the eligibility criteria and prepared all the necessary documents, good and eligible aspirants apply online through BoA career website-
• In person or postal application isn't accepted,
• Ineligible/ Unqualified applicants will be automatically rejected,
• applicants urged to submit only one applications;
• Those who submitted multiple applications will be denied.
• Any updates will be communicated only through email.
• Only short listed candidates will be contacted.
