Amhara Bank Vacancy
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Amhara Bank S.C
Amhara BankS.C. is very youthful in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 4,400 energetic employees, and visionary leaders with further than 258 branches so as to achieve its vision “ To be leading and game- changing Bank in Africa ”. Amhara BankS.C. is one of the private marketable Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge- based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus. The Bank would like to invite good and competent applicants to apply for the following vacant posts. Amhara Bank Job Vacancy Announcement 2023.
Position 1 Talent Acquisition & Onbording Officer
Qualifications BA in Management, Business Management, Public administration and Development Management or any other related fields.
Experience Three/ 3 years of applicable Banking experience of which One/ 1 year on officer position.
Purpose of the Job To identify, recruit, select, socialize and retain highly competent and good individuals in line with the bank’s human capital strategy, policies and procedures.
Essential Functions
• Plan, process and manage staff recruitment, selection and onboarding activities in accordance with the HR procedure of the bank;
• Interpret and implement human resource directives within terms of reference; ensures that commercial human resource policies, rules and regulations are adhered;
• Participates in end- to- end Talent Acquisition and onboarding processes, in general.
• Follow up and ensure talent acquisition and on boarding activities are implemented within planned calendars.
• Initiate and Confirm new hire process works are performed as per Banks’ HR standards.
• Mentor and enable staffs below his/ her grades towards achieving their effective performance;
• Participate in developing, reviewing and implementing policies & procedures, plan/ budget, performance report of the division;
Place of Work Head Office
Position 2 Reward and Employee Service Officer
Qualifications BA in Management, Business Management, Public administration or any other affiliated fields.
Experience Three/ 3 years of applicable Banking experience of which one/ 1 years on officer position.
Purpose of the Job To incentivize workforce, raise the moral and level of satisfaction of outstanding performers, create enthusiasm, interest and innovation in work among employees, promote the culture of acknowledgment and manage employee benefit services including insurance, leaves, safety, health, working conditions and other employee services.
Essential Functions
• share in the development the reward, recognition, incentive, and benefit package of the bank
• Provide overall expertise in all aspects of reward and hand service to sustain a high- performance work culture which attracts and engages necessary talent;
• Provide employee benefits programs similar as insurance, leaves, safety, health working conditions and other employee services and keep records safe;
• Collect and compile applicable data to develop comprehensive rewards programs that are competitive and cost-effective for the bank.
• Handles payments, benefits and colorful requests of employees
• Mentor and enable staffs below his/ her grades towards achieving their effective performance;
• Participate in developing, reviewing and implementing policies & procedures, plan/ budget, performance report of the division Place of Work Head Office
Position 3 Customer Service Administrative – II( IFB)
Qualification BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
Experience 1 year of experience in banking operation as CSO, CSR, CSE or related position.
Purpose of the Job To enhance customer satisfaction by handling frontal line customer service activities with due care and maximum efficiency; increase the Branch’s resource mobilization effort bycross-selling the Bank’s products and services;
Essential Functions
• Initiates cash transfer from to Cash;
• Receives and delivers physical cash from and to Cash Administrator;
• Collects pays cash and debit/ credit the separate accounts;
• Post sale in to the system after ascertaining appropriateness of the account particulars and documents against profile maintained in the system.
• Updates passbook prints deal slip or issues a customer advice;
• Verifies and Validates DRS incoming transfers;
• Checks KYC and AML;
• Exchanges cash denominations and posts the transactions Place of Work Jigjiga – IFB
Position 4 Senior Digital Payment Officer
Qualification BA in Business Management/ Accounting/ Economics/ Business Administration/ Finance and Economics/ Marketing Management or any other related fields.
Experience Five/ 5 years of applicable Banking experience of which two/ 2 years on officer position.
Purpose of the Job To maximize the acquisition and retention of digital – banking customers of the Bank through expansion of the colorful digital channels (ATM, POS,etc.); creating innovative framework and implementing value- adding product and services, and ensure service delivery is as per the required service standards with the view to achieving the Bank’s business objectives.
Essential Functions
• Prepare Business requirement to avail outstations and develop deployment guideline/ plan( for ATM and POS) and monitor the deployment is carrying- out as per the guideline;
• Participate in the development of initiatives on digital banking business requirements in collaboration with cross functional units;
• Closely follow up and evaluate the performance of ATMs and POSs and other digital channel deployed in colorful outlets and prepare redeployment proposal for those poorly performing;
• Prepare/ revise KPI for digital channels operations, product and services as well;
• Initiate, introduce and redesign users ’ need- acclimatized digital channel products and services that would adhere to both dynamic changing customers preferences and payment landscape;
Place of Work Head Office
Position 5 Senior Customer Service Officer- Cash (IFB)
Qualification BA in Accounting, Accounting & Finance, Banking & Insurance, Marketing, Business Administration, Management, and related fields.
Experience 3 years of applicable experience in banking operations as CSO, CSR, and CSE.
Purpose of the Job To manage the overall cash movements and operation of the Branch; ensure that diurnal balance of cash agrees with the general ledger; supervises staffs engaged in cash area;
Essential Functions
• Perform KYC and Customer due diligence upon opening accounts
• Receive and deliver physical cash from and to customers,
• Collect/ pay cash and debit/ credit the separate accounts,
• Update passbook, print deal slip, or issues customer advice,
• Issue and sign Payment Instruments,
• Perform other duties as required.
Place of Work Jigjiga – IFB
Position 6 Branch Manager Grade – I( IFB)
Qualification BA in Banking & Finance, Accounting, Business Administration, Economics, Management and any other related fields.
Experience 7 years of applicable experience in the Banking Industry of which 1 year as Assistant Branch Manager/ CSM or Relationship Manager.
Purpose of the Job To achieve sustainable growth and profitability of the Bank through cross selling the Bank’s products & services; acquiring & retaining customers, perfecting customer services and building strong customer relationships to maximize resources mobilization efforts; managing overall retail banking operations at the assigned branch.
Essential Functions
• Lead in the development and revision of the branch office’s functional strategy aligned with the business level strategy of the Bank;
• Plan and lead the resource mobilization activity of the Branch by organizing and coordinating the branch work force in an effective manner.
• Support regular checks on service delivery at the branch through methods similar as customer survey at the branch to determine customers ‘ perception & experience of the Bank’s service;
• Ensure an seductive banking service is delivered and maintained;
• Plan and lead the resource Mobilization activity of the Branch by organizing and coordinating the branch work force in an effective manner,
• Aggressively engages in marketing and promotional activities Place of Work Jigjiga – IFB
How to Apply
Interested applicants fulfilling the below requirements are invited to apply within five (5) consecutive days from June 19, 2023, to June 23, 2023, online via below Amhara Bank Vacancy Web Portal https://vacancy.amharabank.com.et/
For any inquiry contact us on 690
• Only short listed candidates will be communicated
• Hard copy or physical applications won't be accepted
• The Bank has the right to cancel the post advertised