Dashen Bank Jobs Vacancy  

Dashen Bank Jobs Vacancy  

Dashen Bank SC

Dashen Bank invites qualified applicants for the Contact Center Agent vacant position.  Dashen Bank is one of the most famed leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the fiscal industry.  

Position 1 Business Analysis Officer  

Academic & Professional Qualification 

Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems, Software Engineering, or any other original field. 

Professional ICT qualifications in Microsoft systems and ERP systems are an added advantage.  

Experience 

At least Four( 4) years of service delivery management  Business analysis officer, is responsible for supporting the business users with the expression of a system or process change within the business activity. The role holder will work closely with the business end users, IT Services, the project team, and external suppliers to ensure that an effective solution is deployed into the estate. The senior officer will support the project during the project life cycle.  

Place of work: Addis Ababa > Application Form

Position 2 Alternate Channel Administrator  

Academic & Professional Qualification 

Bachelor’s Degree in Information Technology, Computer Science, Computer Information Systems, Software Engineering, or any other original field.  

Experience 

At least four( 4) years of applicable experience.  Alternate Channel Administrator – Online is responsible for participating in the development of online in-house digital solutions platforms and providing system support. In addition, the role holder is responsible for demonstrating the capability to interpret and articulate business needs and provide business solutions.  

Place of work: Addis Ababa > Application Form

Position 3 Software Development Engineer  

Academic & Professional Qualification 

Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems, Software Engineering, or any other original field. 

Banking business knowledge is an added advantage  

Experience 

At least six( 6) times ’ experience as a software mastermind with demonstrated success developing a variety of software systems while taking on increasing responsibility for analysis, design, implementation, and deployment tasks  Software Engineer will be responsible for the design, architecture, and development of in house software solutions, and give high levels of system support. The Engineer must be suitable to interpret and articulate business requirements and demonstrate competency in providing business results.  

Place of work: Addis Ababa > Application Form

Position 4 Cyber Security Incident & Response Mastermind  

Academic & Professional Qualification 

Bachelor’s Degree in Computer Science or Information Technology, Information Systems or software engineering, or any other original field. 

Applicable Professional qualifications and certifications are added advantages. 

Security-related Cisco or any other CCNA/ CCNP/ CCIE 

Cyber Security Certifications CEH, CISA, CISM, CCSP, CISSP, Security, SSCP, CEH, OSCP 

Microsoft Windows or Linux instruments.  

Experience 

At least Six( 6) years ’ experience as a software engineer with demonstrated success developing a variety of software systems while taking on adding responsibility for analysis, design, implementation, and deployment tasks  Cyber Security- Incident Response mastermind is responsible for the development of cyber incident techniques, tactic, and guideline of the Bank as well as identification, detection, analyzing, triaging, scoping, containing, isolating, and providing guidance for remediation and determining the root cause of cyber security incidents in a structured way. The role holder is in charge of investigating and resolving information security incidents as they do, drawing out the lessons from incidents(post-incident reports) and preparing the Bank to cope more effectively with unborn incidents. S/ he also proactively monitors networks, alerts, and logs for security, performance, and other issues. Coordinate and guide a wide variety of activities associated with the identification and treatment of cyber-related risks throughout the Bank.  

Place of work: Addis Ababa > Application Form

Position 5 Senior Enterprise Service Integration & Support Officer  

Academic & Professional Qualification 

Bachelor’s degree in Software Engineering, Computer Science, Information Systems, Information Technology, or any other original field. 

Applicable professional qualifications are an added advantage.  

Experience 

Minimum of Five( 5) years ’ applicable experience in system engineering.  The senior Enterprise Service Bus Officer is responsible for providing support in the implementation and maintenance of the Bank’s ESB infrastructure, ensuring flawless integration between colorful systems and applications. In addition, the role holder is responsible for selecting applicable integration technologies and ensuring adherence to stylish practices and industry standards.  

Place of work: Addis Ababa > Application Form

Position 6 Compliance Officer  

Academic & Professional Qualification 

Bachelor’s Degree in Risk Management, Economics, Information Technology, Law, Accounting, Finance, or Banking 

A Master’s Degree in Business Administration, Accounting, Finance, Information Technology, or an elated business field from a recognized institution is an added advantage.  

Experience 

Minimum of four( 4) years applicable experience  

Compliance Officer is responsible for participating in the Bank’s efforts to combat money laundering and the financing of terrorism. In addition, the role holder is responsible for checking/ conducting the implementation of AML and CFT, other directives, and icing compliance.  

Place of work: Addis Ababa > Application Form

Position 7 HR Operations Officer  

Academic & Professional Qualification 

Bachelor's Degree in Human Resources, Business Administration Management, or related discipline. 

Professional qualification( s) in Human coffers is an added advantage.  

Experience 

Minimum of four( 4) times applicable experience.  The HR Operations Officer is responsible for implementing the conditioning related to HR operations including participating in job design, recruitment, selection, and orientation processes.  

Place of work: Addis Ababa > Application Form

Position 8 Strategy Implementation Monitoring Officer  

Academic & Professional Qualification 

Bachelor's Degree in Business Administration, Management, and/ or related fields.  

Experience 

Minimum of four( 4) times applicable experience  Strategy perpetration Monitoring Officer is responsible for active participation in enforcing the Bank’s strategy, following the status and impact of strategic enterprise, and communicating findings, successes, and recommendations for strategic adjustments. In addition, the role holder is responsible for developing monitoring frameworks and collaborating with crucial stakeholders to ensure the successful implementation of strategic initiatives.  

Place of work: Addis Ababa > Application Form

Position 9 Branch Manager I  

Academic & Professional Qualification   

Bachelor's degree in a business-related field. g. accounting,  operation, economics, business administration  

Experience 

Minimum of seven( 7) years applicable experience out of which One( 1) year in an administrative post. The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/ he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/ he will also coordinate the sales business development efforts of the branch. The Branch Manager will also lead the customer service initiatives and guide branch functional excellence. S/ he will prepare and submit periodic budgets, work plans, and activity and progress reports. The job holder will also participate in colorful community activities and keep in close touch with the business community to promote services offered by the Bank.  

Place of Work:

Branch Manager I – for Bilal Shire IFB Branch

Branch Manager I – for Leku Branch

Branch Manager I – for Gedeb Branch

Branch Manager I – for Ansar IFB-Branch

Branch Manager I – for Furda IFB-Branch

Branch Manager I – for Dawe IFB-Branch

Branch Manager I – Relief for Branches under Dire Dawa District

Position 10 Branch Relationship Officer  

Academic & Professional Qualification 

Bachelor’s Degree in Business Administration, Marketing Management, Management, Banking, Finance, Management, Information Technology, or related fields. 

Training and courses in banking operations( IFB, domestic, credit, and  international banking operations)  

Experience 

Minimum of four( 4) years of applicable experience.  

The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and living customers at the assigned branch. This will entail sustaining customer satisfaction to retain existing and implicit customers thereby generating fresh business throughcross-sell opportunities.  

Place of Work:

Branch Relationship Officer – Pool for Branches under Dire Dawa Districts

Position 11 Senior Customer Service Officer – Accounts I  

Academic & Professional Qualification 

Bachelor's Degree in a business-affiliated field. g. Accounting, Management, Economics, Business Administration  

Experience 

At least four( 4) years of banking experience  The Senior Customer Service Officer Cash/ Accounts will provide frontal office customer service support at the branch. S/ he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions, and all customer requests at the branch.  

Place of Work: Senior Customer Service Officer – Accounts I/Pool for Branches under Dire Dawa Districts

Position 12 Senior Customer Service Officer – Cash I  

Academic & Professional Qualification BBachelorDegree in the abusiness-relatedd field. g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology,y or any other original fields  

Experience 

At least four( 4) years of banking experience  The Senior Customer Service Officer Cash/ Accounts will provide frontal office client service support at the branch. S/ he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions, and all client requests at the branch.  

Place of Work Elderly Customer Service Officer – Cash I Pool for Branches under Dire Dawa quarter  

  How to Apply  

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.  

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.  Eventually, please scan all applicable credentials( Uploading applicable credentials that verifies educational qualification, work experience licenses, certifications. etc which are stated on the application form/ CV 

Deadline June 13, 2024