Dashen Bank Jobs Vacancy

Dashen Bank Jobs Vacancy

Dashen Bank 

Dashen Bank invites qualified applicants for the following job positions. 
Dashen Bank is one of the industry's most renowned fiscal giants. It has received several accolades for its operations and financial achievements and is also known for introducing advanced technologies to the financial industry. 

Position Contact Center Agent 

Academic and Professional Qualifications 
 Bachelor's Degree in Economics, Business Administration, Management, Marketing Management, and/ or affiliated fields. 
 BSc. Degree in Computer Science, IT, Information Systems 

Experience 
Four (4) years’ post-qualification experience in the Banking Sector, fin-tech, hospitality, Telecom, Microfinance, and related fields, with direct contact or frequent communication with guests. 

Specialized Competencies 
 Knowledge of customer relationship and service quality management. 
 Good understanding of customer care service standards or benchmarks. 
 Knowledge of Banking products and services. 
 Knowledge of customer relationship and service quality management. 
 Knowledge and experience in ultramodern sales and marketing practices in fiscal services assiduity. 
 Specialized skills to effectively perform Contact Centre activities tasks in a manner that consistently produces high-quality service. 

Project management skills. 
Place Of Work Addis Ababa 
Vacancy Number DB_EX HO/ 034/25 

https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=926&company=dashenbank

 How to Apply 

Interested and qualified applicants should apply through the Above Application form links, And follow the below guidelines. 

Application Deadline: March 19, 2025