Edomias International Vacancy
Edomias International
Edomias International Plc. is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.
Position 1: Recruitment Officer
Responsibilities
- Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
- Follow up pension contributions of employees
- Support the development and implementation of HR initiatives and systems
- Provide comforting on policies and procedures
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of correctional and grievance issues
- Maintain employee records according to policy and legal requirements
- Review employment and working conditions to ensure legal compliance
Job Requirement
Qualification – BA in Management, HRM and related fields of Study.
Experience – 3- 4 Years of Experience Related Experience
Required skills
- Proven experience as Recruitment Officer, administrator or other HR position
- Knowledge of HR functions( pay & benefits, recruitment, training & development etc.)
- Understanding of labor laws and correctional procedures
- complete in MS Office; knowledge of HRMS is a plus
- Outstanding organizational and time- management abilities
- Excellent communication and interpersonal skills
- Problem- solving and decision- making aptitude
- Strong ethics and reliability
Position 2: Receptionist
Job Summary
The receptionist is responsible for providing a positive and welcoming experience for all individuals entering the premises. This role involves handling incoming calls, greeting visitors, managing appointments, and performing colorful executive tasks to support the effective operation of the office.
Responsibilities
- Front Desk Management
- Greet and welcome visitors with a professional and friendly manner.
- Manage and direct incoming phone calls to the applicable individualities or departments.
- Maintain a clean and systematized reception area.
- Visitor Assistance
- Register and sign in visitors, ensuring compliance with security procedures.
- Provide information about the organization, its services, and direct visitors to the applicable personnel.
- Appointment Scheduling
- Schedule appointments and maintain timetables for meetings and events.
- Notify staff members of scheduled appointments and visitors.
- Communication Handling
- Admit and distribute incoming mail and packages.
- Handle gregarious mail and courier services.
- Respond to email inquiries and direct messages to the applicable parties.
- executive Support
- Assist in colorful executive tasks, similar as data entry, filing, secretarial service and document preparation.
- Maintain office supplies and coordinate with applicable departments for restocking.
- Facilitate staff medical reimbursement in collaboration with insurance company
- Multi-Tasking
- Effectively manage multiple tasks while maintaining a professional and courteous demeanor.
- Problem Solving
- Address and resolve queries from visitors and callers or direct them to the applicable labor force.
Salary-Negotiable
Qualification
- Education Diploma or original. fresh education or training in office administration is a plus.
- Experience- 3 years of experience worked as Receptionist with the same sector is preferable
- Additional Skills
- Communication Skills – Strong verbal and spoken communication skills in English and Amharic.
Other local language skill is advantageous
- Organizational Skills- Excellent organizational and multitasking abilities.
- Customer Service-previous experience in customer service or a related part is preferred.
- Technology Proficiency – Familiarity with office equipment, including phone systems, copiers, and printers. introductory knowledge of office software
- Professionalism – Maintain a professional appearance and conduct at all times.
- Proficiency in using office communication tools.
Position 3: AAA Technology Engineer
Job Responsibilities
- Design and apply AAA (FBB & WiFI) solutions for network and application access control
- Emplace and maintain AAA servers, gateways and customer configurations
- Integrate AAA systems with directory services, policy waiters and billing platforms
- Configure and troubleshoot protocol profiles and server groups
- Develop and apply access control policies and entitlements
- Audit and report on AAA transactions and infrastructure performance
- Provide Level 1 and 2 support and troubleshooting for production issues
- Communicate AAA impacts and changes to external stakeholders
- Assist with capacity planning and infrastructure sizing
- Contribute to process/ guideline documentation and knowledge sharing
- Expertise with RADIUS, Diameter, TACACS authentication protocols
- Hands- on experience with Cisco, Juniper, Huawei AAA infrastructure
- Salary – Negotiable
- Education and Major requirements- bachelor’s degree in information technology, Computer Science or related field
- Work Experience – 5 years hands- on experience with AAA protocols, platforms and systems
- Language Skill – Excellent written and verbal communication skills In English
- Position 4 Contact Center Technology Engineer
- Job Responsibilities
- Lead the design, integration and deployment of contact center platforms and technologies
- Administer and provide hands- on support for Huawei IPCC, waiters, storage and call control platforms
- Develop IVR workflows and agent desktop applications in Huawei surroundings
- Integrate contact center systems with CRM, database, voice logging and other third- party applications
- Configure and support integrations with quality management and workforce optimization tools
- Troubleshoot issues independently and provide L1 support
- insure all applications are functioning duly and issues are resolved in a timely manner
- Effectively communicate with internal teams and external stakeholders
- Work flexibly including evenings and weekends as demanded for maintenance
- This is a hands- on specialized role focused on deploying, integrating and supporting mission critical contact center infrastructure and applications.
Salary – Negotiable
- Education and Major requirements
- Bachelor’s degree in information technology, Computer Science or related field
- Work Experience – 5 years of hands- on experience designing, deploying and supporting contact center systems
- Language Skill – Excellent written and verbal communication skills in English
Position 5: VAS Technology Engineer
Job Responsibilities
- Design, apply and support VAS platforms and services
- Develop and maintain API/ interface integrations between VAS and core systems
- Manage high- volume VAS traffic, SLA monitoring and capacity planning
- Troubleshoot specialized issues on infrastructure, network elements or interfaces
- Provide Level 1 & 2 support and escalation management
- Communicate VAS changes, impacts and outages to stakeholders
- Evaluate new technologies and develop recommendations
- Share specialized expertise through documentation and knowledge transfer
- Hands- on experience planting, integrating and supporting VAS waiters
- Knowledge of VAS protocols, integration interfaces and network elements
Salary – Negotiable
Education and Major requirements Bachelor’s degree in information technology, Computer Science or related field
Work Experience – 5 years industry experience in VAS technologies like SMS, USSD, VMS, CRBT
Language Skill – Excellent written and verbal communication skills
Location Addis Ababa
How To Apply
Those who are qualified can attach only Application Letter & CV through info@jobsinethiopia.net Clearly marking the Job Title “ VAS Technology Engineer ”
Effective Professionals who have Desire to continuously expand knowledge of emerging VAS solutions are invited to apply within 7 days after advertisement.
Only short- listed candidates will be contacted.
