Kifiya Financial Technology vacancy
Kifiya Financial Technology
Kifiya has transformed from a startup into a leading innovator in digital financial services and AI-based modeling, revolutionizing access to finance and markets in Ethiopia. This journey has vividly demonstrated the immense potential of big data, not just in our ability to harness it but also to innovate upon it.
Our dedication to enhancing our platform, empowering our team, and advancing our technology remains unvarying, driving us toward even greater achievements. We construct state-of-the-art digital infrastructure for credit, insurtech, and payments, empowering banks, non-bank institutions to provide uncollateralized credit to MSMEs and consumers and seamlessly integrate insurance into our offerings.
Position 1: Merchant Onboarding & Support Officer
Profile Requirements: Diploma or Degree in Business, Sales, or any applicable field
1 year in field sales, agent onboarding, or customer-facing fintech roles
Excellent communication & problem- solving skills
High energy, self-driven, responsible personality
Familiarity with mobile payments, merchant platforms, or digital lending is a plus
Fluent in( Amharic Local Language); introductory English attestation needed
Smartphone user with data access & comfort using apps
Position 2: Merchant Support Officer
Profile Requirements: Degree/ Diploma in Business, Customer Service, Finance, or related field
1 – 3 years’ experience in customer service, traffic support, or fintech operations
Strong understanding of digital platforms, payments, or merchant ecosystems
Excellent verbal and spoken communication skills
Detail-oriented and highly systematized
visionary and solution-focused mindset
Comfortable using dashboards, ticketing tools, and Google Workspace
Multilingual skills( e.g., Amharic original languages) are a plus
Position 3: Business Intelligence & Data Analyst
Who We’re Looking For : Degree in Statistics, Economics, Data Science, Business Analytics, or related field
1 – 3 years of experience in BI, analytics, or reporting (preferably in fintech or digital platforms)
Strong in
oSQL (PostgreSQL, MySQL)
oExcel/ Google Sheets
oDashboard tools( Metabase, Power BI, Tableau)
oPython or R (a plus, not mandatory)
Excellent communication — suitable to make data meaningful to non-technical teams
Curious, visionary, structured thinker who works well under pressure
Bonus Familiarity with credit performance, merchant behavior, or digital finance ecosystems
Position 4: Director, Enterprise Technologies
Wanted QUALIFICATIONS
University Degree in Computer Science, Information Technology, Applied Mathematics, Computer Engineering, Statistics, or related fields
At least 12 years of applicable work experience for BSC or 10 years for MSC, of which at least 4 years in a directorial part
Ability to thrive in a fast-moving environment, with an emphasis on high-performance, teamwork, accountability, and results
Ability to manage multiple IT disciplines, including network operations, software development, operations, and specialized support, and a broad knowledge of systems, applications, and operating systems
Responsible for providing management of a core area of accountability within the IT organization that includes people and functional management. Facilitates the resource management, subject matter expertise coverage of deliverables, and ongoing coaching and mentoring of their staff
Experienced in mid-to-large-scale project management, including budgeting
Experience overseeing the work of consultants and an endless staff
Excellent communication skills at all levels and across the business, with the ability to negotiate with and manage third parties
Position 5: Bank Partnerships Manager (BPM)
Qualifications and Competencies: Bachelor’s degree in Business, Economics, Finance, or related field (Master’s degree preferred).
7 years of experience in banking partnerships, commercial relationship management, or institutional business development.
Demonstrated success managing multi-stakeholder programs with financial institutions.
Strong commercial acumen and understanding of lending, digital finance, and fintech ecosystems.
Excellent communication, negotiation, and relationship management skills.
Analytical thinker with strong reporting and data interpretation abilities.
Proven ability to coordinate cross-functional teams and deliver results under pressure.
Location Addis Ababa
How to Apply
Apply via email; hr@kifiya.com
Mention the subject line “ Application – Position Title ”
Applications will be reviewed on a rolling basis. Nice conducting applied research, evaluations, or policy analysis in one or more of the following domains: financial inclusion, fintech, MSME finance, agriculture, youth employment, or development economics.
