World Bank

Do you want to build a career that's truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their  topmost development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions  devoted to ending extreme poverty, increasing  combined prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most critical global challenges. For more information, please visit www.worldbank.org

Position 1: Junior Professional Associate- Social Protection  

The Junior Professionals Associate Program (JPA) offers an exceptional opportunity for recent graduates to embark on a professional journey, providing a three- year contract with precious work experience within a different and dynamic environment and the eventuality of field work experience. The program is an excellent platform to sharpen your existing skills and to develop new ones, all while gaining a profound understanding of the challenges associated with reducing poverty and fostering  combined prosperity on a  inhabitable planet.  

We'll provide you with the opportunity to gain entry- level professional experience in a premier development institution, on an Extended Term Consultant (ETC) contract with benefits. For more information, please visit www.worldbank.org/careers/jpa

The following are minimum requirements to be eligible for the JPA program 

• Be 32 years of age  
• Hold a bachelor’s degree 
• Be fluent in English  

The JPA program at the World Bank is a highly competitive initiative. 

Candidates who are being actively considered for positions may be required to present academic transcripts and professional references. The World Bank’s Human Resources team and hiring team will reach out exclusively to individuals selected for assessment and interviews.  

Positions may be in any of the World Bank’s  

services worldwide.  

Specific Unit Description – Social Protection and Jobs( SPJ)  

The Social Protection and Jobs( SPJ) Global Practice( GP) of the World Bank delivers  functional approaches and  substantiation- grounded  results to help  individualities and families manage threat, manage with  habitual/ transitional poverty, and access better livelihoods and jobs. These include 

• Strategy, analysis, financing and design of programs delivering social safety nets social assistance in the form of cash transfers, public works programs, and fee waivers. 
• Advisory and  logical services on design and delivery of contributory transfers (including old- age pensions, unemployment insurance, disability and survivor benefits), and their financial sustainability (including budget support for transitions). 
• Analysis, design and delivery of labor market and youth employment programs (with a focus on supply side interventions and intermediation policies), as well as policy advice on labor market regulations and interventions. 
• Strategy, analysis, financing and design of integrated social protection delivery systems (e.g., payments, identification, registries, systems assessments) as underpinnings of effective social programs that can help cope with climatic shocks or underpin  financial reforms. 
• The SPJ GP has a large portfolio in Ethiopia, which includes flagship safety net and jobs programs in the form of the Strengthen Ethiopia’s Adaptive Safety Net Project (SEASN), and the Urban Productive Safety Net Project( UPSNP). 
• The SEASN and UPSNJP were created as social protection mechanisms with a strong focus on productive inclusion. Today, they support9.7 million beneficiaries in cities and the poorest regions of the country. Their focus is increasingly on livelihood andmicro-entrepreneurship development, as well as on jobs for youth, particularly in civic areas.  

How To Apply  

Link https://worldbankgroup.csod.com/ux/ats/careersite/1/requisition/28357/application?c=worldbankgroup#1

Position 2: Professional Associate- Digital Development 

• Master’s degree in telecommunications, engineering, computer science, economics, or related public policy or law with a focus on technology or ICT and related field. Also a minimum of 3 years of experience in ICT/ Digital Economy policy and regulation and/ or ICT/ Digital Economy project design and implementation – or original combination of education and experience. 
• Working knowledge of the ecosystem ofinter-related policies, strategies, institutions, laws and regulations applicable to the ICT sector and digital transformation of economies and societies 
• Strong abstract and logical skills, including ability to think strategically and innovatively about the role of digital technologies for socio- profitable development and for transformation in other sectors of the economy. 
• Firm understanding of digital technologies, digital transformation of society, and digitally enabled business model trends applicable to socio- profitable development in Africa( and in particular in Eastern and Southern Africa) context and enthusiasm to stay abreast of new innovations. Experience in Fragile Conflict and Violence environment would be an additional plus. 
• Good client engagement skills, taking responsibility and accountability for timely response to client queries, requests or  requirements, working to remove obstacles that may stymie execution or project success. 
• Excellent written communication and verbal communication skills in English (in addition to Portuguese if Mozambique based and French if Madagascar based as  fresh  favored languages). Solid presentation skills, using charts, graphs and other data presentation techniques appropriately to communicate data, specialized information, or complex concepts tonon-specialists in a clear,  fluently accessible and effective manner. 
• Strong drive for results, taking  particular ownership and accountability to meet deadlines and achieve agreed- upon results. 
• Strong business judgment and  logical decision making, analyzing facts and data to support sound and logical business decisions. 
• Proven ability to function effectively as a team member ofmulti-disciplinary teams. 
• Enthusiasm for, and commitment to development work 
• Willingness and ability to travel to remote areas in the region if required. 
• Field experience in developing countries a plus  

Diversity and Inclusion  

The World Bank continually searches for qualified individuals with a different set of backgrounds from around the globe.  

Link https://worldbankgroup.csod.com/ux/ats/careersite/1/requisition/28388/application?c=worldbankgroup#1  

Position:  3 IT Analyst Customer Services 

• Bachelor’s or Master’s degree with 2 years applicable experience OR original combination of education and experience 
• Excellent Windows desktops, VPNs, and Apple mobile devices supporting skills. 
• Advanced knowledge and skills in Microsoft suite products,e.g., Office365, Outlook, SharePoint, OneDrive on Mobile and PC, and browser- based applications. 
• Advanced skills with virtual meeting tools, including Cisco products,  similar as WebEx and Jabber, and MS Teams and Zoom.
• ITIL4 Certification and Experience in performing incident management according to ITIL practices using ServiceNow system and adhering to agreed SLAs and Quality metrics. 
• Experience in supporting VIP clients, with the temperament to handle  critical requests.
• Good Communication Skills to Conducting training on IT Products and engage with Clients in amulti-cultural Environment.  

How To Apply  

Candidates meeting the below qualifications are encouraged to apply only through the below website link https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=28250&site= 

Position  4 Senior IT analyst Client services

• Bachelor’s degree with no experience required or original combination of education and applicable experience. 
• Good Knowledge of IT Technologies Windows Platform, Microsoft Office, MFD, Servers, Smartphonesetc.
• Strong  customer service skills and the ability to work under pressure with accuracy and professionalism. Understanding of Microsoft Active Directory, DNS service and other networking methods and technologies. Strong knowledge of IT Service Management and experience of ITIL stylish practices for Helpdesk Service.
• Proficiency in the recent Microsoft Windows applications. 
• In- depth knowledge of M365 applications.  
• Knowledge of Network communication technologies and other WAN/ LAN products. 
• Familiarity with IP Telephony and troubleshooting. 
• Good knowledge and experience of setting up and supporting Videoconference Facilities.  
• Comfortable using remote access technologies and remote troubleshooting. 
• Excellent communications skills the ability to listen and then clearly describe the problem and proposed solution. 
• Excellent written and spoken communication skills in English. 
• General knowledge of the mission and business requirements of the World Bank Group. 
• Proven ability to work alone and in a team environment.  

World Bank Group Core Competencies  

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including maternal leave, as well as reasonable accommodations for individuals with disabilities.