Ethiopian Sky Light Hotel Vacancy
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Ethiopian Sky Light Hotel Vacancy
Ethiopian sky Light Hotel invites qualified applicants for the following job position.
Position Administrative Housekeeper
EDUCATION & EXPERIENCE A Minimum of BA Degree in Hotel management/ Food and Beverage Service Hotel Operation/ Restaurant Management/ Hotels and Tourism Management/ Cooperative Business management/ Property Management Management/ Management/ Marketing Management or any related field of study from a recognized TVET/ College/ university with a minimum 9 years ’ work experience on similar areas at catering production/ Operation/ front desk/ office area, etc OR MA Degree in Hotel management/ Food and Beverage Service Hotel Operation/ Restaurant Management/ Hotels and Tourism Management/ Cooperative Business management/ Property Management Management/ Management/ Marketing Management or any related field of study from a recognized TVET/ College/ university with a minimum 7 years ’ work experience on analogous areas at feeding product/ Operation/ front office/ office area, etc
Essential Competencies It would be profitable in this position for you to demonstrate the following capabilities and distinctions
• complete oral and spoken English communication skills.
• Good communication skills and committed to delivering a high level of customer service.
• Strong leadership skills
• Positive attitude
• Excellent planning and organizing skills
• Strongly committed to teamwork and customer service
• A high level of organization, constant follow through, and scrupulous attention to detail.
• Effective time management and self- motivation in working independently toward team goals.
• The ability to remain calm under pressure and adapt to unanticipated tasks and challenges.
• Ability to work in a cooperative environment and lead a team. As Administrative Housekeeper you ’ll administer all housekeeping and all laundry installations and ensure secure environments for all guests; Ensure that the loftiest standards for cleanliness, safety and sanitation are maintained throughout the hostel; ensure that guest requests are responded to promptly; ensure a consistently clean, orderly, and seductive environment within guest rooms and public spaces. Manage and coordinate the resources, tasks, requirements, systems, and processes related to housekeeping and laundry operations. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. The incubant may be required to perform position- related tasks other than those specifically listed in this summary.
KEY ACCOUNTABILITIES
1. People
o Direct everyday activity, plan and assign work, ensuring you always have the correct staffing numbers.
o Develop your team, improve their performance through coaching and feedback, and create performance and development goals for associates.
o Train colleagues to make sure they deliver with compliance and to the standards we expect.
o Drive a great working environment for teams to thrive – linking up departments to create a sense of one team.
o Promote teamwork and quality service through diurnal communication and coordination with other departments.
o Recommend or initiate any HR- related actions where demanded.
o Make sure all Apartments, Public Area and Laundry accoutrements are functional.
o Ensure all Room and Public Area installations are clean and Room Ameneties are adequately stocked to anticipated business volume.
o Notify Engineering immediately of any maintenance and repair needs and closly follow up till its near.
o Conduct daily walk- throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service, and guest satisfaction at all points of contact.
o Analyse guest insights to identify and meet customer expectations and build on guest loyalty.
o Regularly communicate with guests to insure expectations are met.
o Perform regular market surveys for all new products and suppliers and supervise all horticultural requirements.
o Analyse all competition businesses and plan all schedule for spring cleaning and pest control and perform regular audit on same and ensure compliance to all loss and found procedures.
o Other ad- hoc duties in unanticipated moments we must pull together to complete a task.
o May also serve as manager on duty.
2. Financial
• Help prepare and meet the hotel’s periodic budget and the setting of departmental goals.
• Monitor budget and control functional expenses and labour costs.
• Make sure credit and financial transactions are handled securely.
CONTACT/ APPLICATION INFORMATION
However, please apply by sending your resume to Careers@ethiopianskylighthotel , If you ’reinterested.com before July 01, 2023. Please write the Position Title ” Administrative Housekeeper ” on the subject line of the email.
Thank you for your interest, and we look forward to hearing from you.
